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| Rental Car FAQ |
Are car accessories available? Many rental agencies offer car accessories such as child seats, ski racks, tape/CD players, etc. You can request these at the time of reservation in the "Special Requests or Information" section of the TravelNow.com Secure Car Reservation form when making your car rental reservation. Extra charges may apply for these items and they are based on availability.
What type of customer service is offered? After submitting your reservation request, you will be provided with an email address to use to make inquires about your request. Our qualified and friendly agents are available 24-hours a day, 7 days a week, 365 days a year (including holidays) to answer your questions. All you have to do is ask.
Will I receive the make/model of car I have reserved? Receiving the requested make or model of car depends upon availability at the time of your arrival to pick up the vehicle. We cannot guarantee the make or model you will receive.
Are taxes and insurance included in the quoted rate? No, taxes and insurance are not included in the quoted rate.
What is the difference between base rental rate and total charges? The base rate is the amount of the rental before any taxes, service fees or mandatory insurance charges are included. Total charges would include all additional fees.
Can I modify/change an existing reservation? Yes; however, modifications may cause rate changes. Car rates can change daily, or even hourly, so changes you make to your reservation after confirmation can affect the original rate.
Will I need a credit card in my name to rent a car? Yes, the driver will need to present a valid credit card in the driver's name. Debit cards are not accepted.
Do I need a foreign drivers License? Not all car companies require you to have a license from the country in which you are driving. Check with your car rental agency prior to pick up to be sure you are prepared.
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